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Costumer service 24 h 

+34 947292606

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Customer service 24 h 

+34 947292606

Select your language

Legal Notice and Privacy Policy

Legal Notice

HOSTELERÍA QUINTANADUEÑAS, S.L., the owner of the website, hereinafter referred to as the RESPONSIBLE party, provides users with this document in order to comply with the obligations set forth in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), BOE No. 166, as well as to inform all users of the website about the conditions of use.


Any person accessing this website assumes the role of a user, committing to strict compliance with the provisions herein, as well as any other applicable legal requirements.


HOSTELERÍA QUINTANADUEÑAS, S.L. reserves the right to modify any information that may appear on the website, without any obligation to provide advance notice or inform users of said changes, with the publication on the HOSTELERÍA QUINTANADUEÑAS, S.L. website being sufficient.

1. Identifying Information


Domain name:
Trade name: HQ LA GALERIA
Tax ID: B09353483
Registered office: Carretera Burgos-Aguilar Km. 4; 09197 Quintanadueñas (Burgos)
Phone: 947292606
Registered in the Commercial Register of Burgos, Volume 407, Book 198, Folio 210, Section 8, Sheet BU-6860, Entry 1.


2. Intellectual and Industrial Property Rights


The website, including but not limited to its programming, editing, compilation, and other elements necessary for its operation, designs, logos, text and/or graphics, logos, icons, buttons, software, trade names, trademarks, or any other signs capable of industrial and/or commercial use, are the property of HOSTELERÍA QUINTANADUEÑAS, S.L., or, if applicable, have been licensed or authorized expressly by the authors. All content on the website is duly protected by intellectual and industrial property laws and registered in the corresponding public registries.


Therefore, the user agrees not to reproduce, copy, distribute, make available, or publicly communicate, transform, or modify such content, while holding HOSTELERÍA QUINTANADUEÑAS, S.L. harmless from any claims arising from the breach of such obligations.


The designs, logos, text, and/or graphics that are not owned by HOSTELERÍA QUINTANADUEÑAS, S.L., and that may appear on the website, belong to their respective owners, who are responsible for any possible controversies that may arise regarding them.


These General Conditions of Use of the Website do not grant users any other right to use, modify, exploit, reproduce, distribute, or publicly communicate the website and/or its contents, other than those expressly provided herein.


The content displayed on the website may not be reproduced, in whole or in part, transmitted, or recorded by any information retrieval system, in any form or by any means, unless prior written authorization is obtained from the aforementioned entity. It is also prohibited to remove, bypass, and/or manipulate copyright notices, as well as any technical protection devices or information mechanisms that may be included in the contents.


HOSTELERÍA QUINTANADUEÑAS, S.L., recognizes the corresponding intellectual and industrial property rights of their respective owners. The mere mention or appearance of these rights on the website does not imply the existence of any rights or responsibility, nor does it imply endorsement, sponsorship, or recommendation by the company.


To report any potential infringement of intellectual or industrial property rights, as well as any concerns regarding the website's contents, you can do so by emailing

3. Obligations and Responsibilities


The user agrees to:


a) Make appropriate and lawful use of the website, its contents, and services, in accordance with: (i) the applicable legislation at any given time; (ii) the General Conditions of Use of the Website; (iii) generally accepted moral and ethical standards; and (iv) public order.
b) Provide themselves with all the necessary technical means and requirements to access the website.
c) Provide truthful information when filling out personal data forms on the website and keep them updated at all times to reflect the user's current situation. The user will be solely responsible for any false or inaccurate statements made and for any harm caused to HOSTELERÍA QUINTANADUEÑAS, S.L., or third parties due to the information provided.


However, the user must also refrain from:


a) Unauthorized or fraudulent use of the website and/or its contents for illegal purposes or in violation of the provisions of these General Conditions of Use, causing harm to the rights and interests of third parties, or in any way damaging, disabling, overloading, deteriorating, or preventing the normal use of services, documents, files, and all kinds of content stored on any computer system.


b) Accessing or attempting to access restricted resources or areas of the website without meeting the required conditions for such access.


c) Causing damage to the physical or logical systems of the website, its providers, or third parties.


d) Introducing or disseminating computer viruses or any other physical or logical systems that may cause damage to the physical or logical systems of HOSTELERÍA QUINTANADUEÑAS, S.L., its providers, or third parties.


e) Attempting to access, use, and/or manipulate data belonging to HOSTELERÍA QUINTANADUEÑAS, S.L., third-party providers, and other users.


f) Reproducing or copying, distributing, providing public access through any form of public communication, transforming, or modifying the content, unless authorized by the owner of the corresponding rights or legally permitted.


g) Removing, hiding, or manipulating copyright notices or any other identifying data regarding the intellectual or industrial property rights of HOSTELERÍA QUINTANADUEÑAS, S.L., or third parties, as well as any technical protection devices or information mechanisms that may be inserted in the content.


h) Obtaining or attempting to obtain the content using means or methods other than those made available or expressly indicated on the web pages where the content is located, or those commonly used on the Internet, provided they do not pose a risk of damage or disablement of the website and/or the content.


i) In particular, and without limitation, the user agrees not to transmit, disseminate, or make available to third parties any information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, or any other kind of material that:


(i) Contravenes, belittles, or violates fundamental rights and public liberties constitutionally recognized, as well as those established in international treaties and other applicable legislation.
(ii) Induces, incites, or promotes criminal, denigrating, defamatory, violent, or generally unlawful actions, contrary to law, morality, generally accepted ethical standards, or public order.
(iii) Induces, incites, or promotes discriminatory actions, attitudes, or thoughts based on sex, race, religion, beliefs, age, or condition.
(iv) Incorporates, makes available, or provides access to illegal, violent, offensive, harmful, degrading, or generally contrary to law, morality, generally accepted ethical standards, or public order products, elements, messages, and/or services.
(v) Induces or could induce an unacceptable state of anxiety or fear.
(vi) Induce or incites involvement in dangerous, risky, or harmful practices for health and mental well-being.

(vii) Is protected by intellectual or industrial property legislation belonging to HOSTELERÍA QUINTANADUEÑAS, S.L., or third parties without the authorized use intended.

(viii) Contravenes honor, personal and family privacy, or the image of individuals.

(ix) Constitutes any form of advertising.

(x) Includes any viruses or programs that disrupt the normal functioning of the website.


If the user negligently or intentionally fails to comply with any of the obligations established in these General Conditions of Use, they will be liable for any damages and losses resulting from such non-compliance for HOSTELERÍA QUINTANADUEÑAS, S.L.

4. Responsibilities


HOSTELERÍA QUINTANADUEÑAS, S.L., does not guarantee continuous access, correct visualization, download, or usefulness of the elements and information contained on the HOSTELERÍA QUINTANADUEÑAS, S.L., pages, which may be hindered, impeded, or interrupted by factors or circumstances beyond its control.


HOSTELERÍA QUINTANADUEÑAS, S.L., may interrupt the service or immediately terminate the relationship with the user if it detects that the use of its website is contrary to these General Conditions of Use. HOSTELERÍA QUINTANADUEÑAS, S.L., is not responsible for damages, losses, claims, or expenses arising from the use of the website. It will only be responsible for removing, as soon as possible, the contents that may cause such damages, provided that they are notified. In particular, it will not be responsible for damages that may arise, among others, from:


(i) Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blocks, or disconnections in the operation of the electronic system caused by deficiencies, overloads, and errors in telecommunication lines and networks, or any other cause beyond the control of HOSTELERÍA QUINTANADUEÑAS, S.L.


(ii) Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or others.


(iii) Improper or inadequate use of the website.


(iv) Security or navigation errors caused by a malfunction of the browser or the use of outdated versions of it. The administrators reserve the right to partially or totally remove any content or information present on the website.


HOSTELERÍA QUINTANADUEÑAS, S.L., excludes any liability for damages of any nature that may be due to the improper use of the website by users. Likewise, in the event of causing damages and losses due to illicit or incorrect use of said services, the user may be held liable for the damages or losses caused by HOSTELERÍA QUINTANADUEÑAS, S.L.


You will defend, indemnify, and hold HOSTELERÍA QUINTANADUEÑAS, S.L., harmless from any damages and losses arising from claims, actions, or demands by third parties as a result of your access or use of the website. Furthermore, you agree to indemnify HOSTELERÍA QUINTANADUEÑAS, S.L., for any damages and losses resulting from your use of "robots," "spiders," "crawlers," or similar tools used to gather or extract data or any other action on your part that imposes an unreasonable burden on the operation of the website.


This website has been reviewed and tested to ensure its correct functioning. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the RESPONSIBLE party does not rule out the possibility of programming errors or events of force majeure, natural disasters, strikes, or similar circumstances that may make access to the website impossible.


5. Data Protection


To use the contact form, users must provide certain personal data. For this purpose, HOSTELERÍA QUINTANADUEÑAS, S.L., will process personal data in compliance with the LOPDGDD and the General Data Protection Regulation of the European Union EU 679/2016. Users can access the privacy policy and the established purposes as defined in the Privacy Policy provided on this website.

6. Use of Cookies


This website may use technical cookies (small information files that the server sends to the computer of the user accessing the page) to perform certain functions that are considered essential for the proper operation and display of the site. The cookies used are always temporary, with the sole purpose of making navigation more efficient, and they disappear when the user's session ends. These cookies do not provide personal data on their own and will not be used to collect such data.


By using cookies, the server where the website is located can also recognize the user's browser to facilitate navigation. For example, it allows registered users to access areas, services, promotions, or contests reserved exclusively for them without having to register on each visit. Cookies can also be used to measure audience, traffic parameters, monitor progress and number of entries, etc. In these cases, cookies are technically unnecessary but beneficial for the user. This website will not install unnecessary cookies without the user's prior consent.
This website uses its own and third-party cookies for analytical purposes and to show personalized advertising based on a profile created from the user's browsing habits (e.g., visited pages). All users visiting the website are informed of the use of these cookies through a floating banner. If the user accepts their use, the banner will disappear, although consent can be revoked at any time, and more information can be obtained by consulting our Cookie Policy. Users have the possibility to configure their browser to be alerted about the reception of cookies and to prevent their installation on their device. Please refer to your browser's instructions for more information.


7. Link Policy


The website may redirect to third-party content. Since the RESPONSIBLE party cannot always control the content introduced by third parties on their respective websites, it assumes no responsibility for such content. In any case, it will proceed to the immediate removal of any content that may contravene national or international laws, morality, or public order, and will report the content in question to the competent authorities.
The RESPONSIBLE party is not responsible for the information and content stored, including but not limited to, forums, chats, blog generators, comments, social networks, or any other means that allow third parties to independently publish content on the RESPONSIBLE party's website. However, in compliance with articles 11 and 16 of the LSSICE, it is made available to all users, authorities, and security forces to actively collaborate in the removal or, where appropriate, blocking of all content that may affect or contravene national or international laws, the rights of third parties, or morality and public order. If a user believes that there is content on the website that may fall into this classification, they are requested to notify the website administrator immediately.


8. IP Addresses


The website's servers may automatically detect the IP address and domain name used by the user. An IP address is a number assigned to a computer automatically when it connects to the Internet. This information is recorded in a properly registered server activity file, which allows for subsequent data processing solely for statistical purposes, such as measuring the number of page impressions, the number of visits to the web servers, the order of visits, the access point, etc.


9. Dispute Resolution. Applicable Law and Jurisdiction


For the resolution of any disputes or issues related to this website or the activities carried out on it, Spanish law shall apply, and the parties expressly submit to it. The courts and tribunals of the user's domicile or the place of performance of the obligation shall have jurisdiction to resolve any conflicts arising from or related to its use.




Privacy Policy



about news, offers, and promotions related to our activities when indicated by the User.




Who is responsible for the processing of your personal data?


HOSTELERÍA QUINTANADUEÑAS, S.L. is the DATA CONTROLLER responsible for the processing of the User's personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR), and Organic Law 3/2018 of December 5 (LOPDGDD).


What do we use your personal data for?


When the User accesses the Website and wishes to establish a business relationship with HOSTELERÍA QUINTANADUEÑAS, S.L., the following processing operations may be carried out:
•    Management of your reservation through MIRAI (Reservation Manager), for which we collect your name, phone number, email address, credit card information (number, holder, expiration date, and CVV2). This data will be transmitted and stored in the files of Hostelería Quintanadueñas, S.L. to formalize the reservation.
•    Conduct market research and statistical analysis.
•    Express consent granted to HOSTELERÍA QUINTANADUEÑAS, S.L., at the time of collecting your personal data, in relation to the profiling based on the use of third-party cookies and the satisfaction of a legitimate interest of the Controller for compliance with legal obligations.
•    Process orders, requests, and respond to inquiries or any type of request made by the User through any of the contact forms available on the RESPONSIBLE's website.
•    Send the online newsletter.


Why can we process your personal data?


The processing is legitimized under Article 6 of the GDPR as follows:
•    With the User's consent: sending commercial communications, newsletters, and fulfilling a legitimate interest of the Controller for compliance with legal obligations.
•    Based on the legitimate interest of the RESPONSIBLE: conducting market research, statistical analysis, processing orders, requests, etc. at the User's request.


Which principles apply to the processing of data?


In the processing of your personal data, the Data Controller will apply the following principles in accordance with the requirements of the new European data protection regulation (GDPR):

•    Principle of Lawfulness, Fairness, and Transparency: The Controller will always require consent for the processing of personal data, which may be for one or more specific purposes, about which the Controller will inform the User in advance with absolute transparency.

•    Principle of Data Minimization: The Controller will only request the strictly necessary data for the purpose(s) for which it is requested.

•    Principle of Storage Limitation: The Controller will retain the collected personal data for the time strictly necessary for the purpose(s) of the processing. Additionally, the User will be informed of the corresponding retention period according to the purpose.

•    Principle of Integrity and Confidentiality: The collected personal data will be processed in a manner that ensures its security, confidentiality, and integrity.


How long will we keep your personal data?


The data provided when making a reservation will be kept for the fulfillment of the service, as well as for tax obligations. Furthermore, your data will be kept for the duration of the relationship between the Parties or until its deletion or portability is requested, as well as for the time necessary to comply with legal obligations. In the event of withdrawal of consent or objection to processing, the data will be blocked, cease to be processed, and will be kept for the legally established period in order to claim or defend against possible claims.


Who do we disclose your personal data to?


No personal data will be disclosed to third parties unless necessary for the development and execution of the processing purposes, to our communication service providers, with whom the CONTROLLER has signed confidentiality and data processing agreements required by current privacy regulations.

Furthermore, for browsing analysis, international data transfers will be made to:


•    Google, Inc., a Delaware company with its main office at 1600 Amphitheatre Parkway, Mountain View, California 94043, United States ("Google"). Google Analytics is a web analytics service that uses "cookies," which are text files placed on your computer, to help the Data Controller analyze how Users use the website. The information generated by the cookie about the use of the website (including the IP address) will be transmitted to and stored by Google on servers in the United States. More information at:

Additionally, this website may also use Google AdSense, which is a set of advertising services provided by Google, Inc. AdSense uses cookies to improve advertising, target it based on relevant content for users, and improve campaign performance reports. More information at:

The Google Privacy Policy page explains how Google manages privacy regarding the use of cookies and other information. You can also see a list of the types of cookies used by Google and its partners and all the information regarding the use of advertising cookies.


What are your rights?


The rights available to the User are:
•    The right to withdraw consent at any time.
•    The right to access, rectify, port, and erase their data, and to restrict or object to its processing.
•    The right to lodge a complaint with the supervisory authority ( if the User considers that the processing does not comply with current regulations.


Contact information to exercise your rights:




2.    Mandatory or Optional Nature of the Information Provided by the User


By marking the corresponding checkboxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, users expressly and freely give their consent, acknowledging that their data is necessary to fulfill their request by the provider. The inclusion of data in the remaining fields is voluntary. The User guarantees that the personal data provided to the RESPONSIBLE party is accurate and undertakes to communicate any changes to such data.
The RESPONSIBLE party informs that all data requested through the website are mandatory, as they are necessary to provide an optimal service to the User. If all the required data is not provided, it is not guaranteed that the information and services provided will fully meet their needs.


3.    Security Measures


The RESPONSIBLE party is committed to using and processing personal data included in the users' information, respecting their confidentiality and using them in accordance with their purpose. The RESPONSIBLE party also undertakes to comply with its obligation to keep them secure and to adopt all necessary measures to prevent their alteration, loss, unauthorized access, or processing, in accordance with the provisions of current data protection regulations.
This website includes an SSL certificate, which is a security protocol that ensures the complete and secure transmission of data between a server and a web user, encrypting the data during transmission and feedback.
The RESPONSIBLE party guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the users and has provided them with the necessary information to exercise such rights.
For more information about privacy guarantees, you can contact the RESPONSIBLE party at HOSTELERÍA QUINTANADUEÑAS, S.L., CRTA. BURGOS AGUILAR, KM. 4 - 09197 QUINTANADUEÑAS (BURGOS), or via email at